Standard Bank Customer Contact Centre Learnership


Advertiser: Standard Bank
Location: Johannesburg

The Standard Bank Customer Contact Centre Learnership is a learnership programme targeted at the Customer Contact Centre role within Standard Bank. It is a 12 month programme that consists of theoretical training together with practical training.

Candidates are given an opportunity to work towards a formal qualification in Core Banking and Financial Services This means that on successful completion of the 12 month programme, learners will receive a NQF 4 qualification and an opportunity to be a part of the Standard Bank Customer Contact Centre Team. Successful candidates will receive a learnership allowance of R3 500.

The candidate must:
- Be between the ages of 18-30
- Be able to speak, read and write English
- Have a valid certified copy of Grade 12 certificate with a minimum pass in English of 60% AND in Accountancy OR Mathematics / Maths Literacy
- Be computer literate
- Not be employed
- Not be studying at any other institution
- Not be registered on any other learnership
- Only South African Citizens will be considered

Recruitment Process:
- Closing date for applications is 15 January 2014
- Candidates will be required to complete relevant assessments
- The following checks will be conducted:
   - Register for Employees Dismissed (RED) checks;
   - Credit and criminal record checks;
   - Reference checks with previous employers;
   - Verification of educational qualifications; and
   - Proof of South African citizenship

Please note that if contact is not made with the applicant by 31 January 2014, please consider your application as unsuccessful.

Closing date: 15 January 2014

Click here to apply
Definitions:

Internship:

There are basically two types of internships:

  • The Undergraduate Internship: Usually with bigger organisations that pick undergraduates to attend the internship. It often takes places during the holidays and the average durations is a few weeks. In most cases the intern will receive some sort of stipend or salary and this type of internship may lead to a job offer to the intern once he / she is finished with their studies.
  • The Graduate Internship: This type of internship could be paid or unpaid and it is to gain practical work experience after the qualification has been completed and in a job related to the qualification. It could be from a few weeks or even one or two years long. This type of internship could also lead to permanent employment.

Learnerships:

A learnership is an occupational qualification and it consists of theory and work-based experience and practical skills, with formal assessment and a qualification. At the end of the learnership the candidate may be offered permanent employment.

In-service training:

In-service training is to gain practical work experience during studies. It usually takes place after a few years of theory has been successfully completed. It is essential work experience that is part of the qualification and the in-service training is necessary to achieve the qualification. It could be paid or unpaid.